BUSINESS PHONE CALL

DIALOG 1

( Direct to Personality )

Receptionist: Good afternoon, MYOB Company, how may I help you?

Ms. Nur: Yes, I would like to speak to Mr. Andi, please.

Receptionist: Who is calling ?

Ms. Nur: Yes. My name is Nur .

Receptionist: Could you spell it please?

Ms. Nur: It's N-U-R.

Receptionist: Okay, please hold on a second…..

(Dial)

Mr. Andi: Hello…?

Ms. Nur: Is This Mr. Andi ?

Mr. Andi: MYOB, Andi speaking. What do want to talk to me?

Ms. Nur: I'm calling in regards to the MSN assignment. I would like to discuss your new program . Do you have a minute to meet me?

Mr. Andi: This time I’m very busy. How about next Wednesday on 16 November at 15.00?

Ms. Nur: Ok next Wednesday. Where would you like to meet me?

Mr. Andi: Well, we meet at my office, MYOB.

Ms. Nur: Ok, at your office on 16 November at 15.00. But, I have your office address yet. Where is it Mr. Andi?

Mr. Andi: Our office at Harapan Indah, Bekasi. I will wait for your presence next Wednesday.

Ms.Nur: Thank you very much for the time Mr. Andi.

Mr. Andi: Your Welcome. 

DIALOG 2

( Indirect personality )

Receptionist: Good Afternoon, MYOB Company, how may I help you?

Ms.Nur: Yes, I would like to speak to Mr. Andi, please.

Receptionist: I'm sorry, Mr. Andi is out of the office at the moment.

Ms. Nur: Do you know when to expect him?

Receptionist: He should be back about 4:00. Who is calling?

Ms.Nur: My name is Nur.

Receptionist: Could you spell it please?

Ms. Nur: It's N-U-R.

Receptionist: Okay, and may I tell him what this is in regards to?

Ms. Nur: Well, its rather personal matter. We want to have meeting next Wednesday, dated 16 November at 15.00. The placed at his office. We’ll dicuss about the new program of MYOB Company.

Receptionist: Fine. I will give him the message as soon as he returns.

Ms. Nur: Thank you very much..

Receptionist: Your welcome, Ms. Nur. Thank you for contact MYOB Company. Good morning and have a good activity.

DIALOG 3

( Cancel Appointment in Dialog 2 )

Receptionist: Good afternoon, MYOB Company, how may I help you?

Ms. Nur: Yes, I would like to speak to Mr. Andi, please.

Receptionist: Who is caling ?

Ms. Nur: Yes. My name is Nur.

Receptionist: Could you spell it please?

Ms.Nur: It's N-U-R.

Receptionist: Okay, please hold on a second…..

(Dial)

Receptionist: I'm sorry, Mr. Andi is out of the office at the moment.

Ms. Nur: Do you know when to expect him?

Receptionist: He should be back about 4:00. Would you like to leave a message?

MS. Nur: Yes. I just cancel our appointment dated 16 November at 15.00 next Wednesday at his office.

Receptionist: OK. I want to know, why you cancel your appointment?  .

Ms. Nur: Well, I have another meeting more important than this. Could you tell him my apologize please?

Receptionist: Fine. I will give him the message as soon as he returns.

Ms. Nur: Thank you very much.

Receptionist: Your welcome, Ms. Nur. Thank you for contact MYOB Company. Good morning and have a good activity.

EMAIL

November 9, 2016

MYOB Company

Harapan Indah

Bekasi

Dear Mr. Andi,

Good Afternoon, Mr. Andi. I want to discuss everything about your new product. I want to make an appointment with you. I just made a schedule for us to discuss your new program:

Date      : Wednesday, november 16, 2016

Time      : 15.00

Place     : MYOB Company.

I hope you can accept the schedule that I made. I hope we can discuss about the new program of MYOB Company and make better relationship between our company.

Sincerely Yours,

Nur Kholifah