Rabu, 30 November 2016

TUGAS 3 BAHSA INGGRIS

RESERVATION LETTER
Bekasi, 04 November 2016
To
General Manager
Haris Hotel & Conventions
Jl. Raya Bulevard Ahmad Yani Blok M
Summarecon, Bekasi 17142

Dear Ms. Afrilegina
In our conversation yesterday on the telephone, we discussed plans to cunduct our graduation at your conference center. I would like to confirm those plans.
The date of the graduation are January 14th 2017. The hours are 6:00 A.M to 6:00 P.M for Eigh hundred people will be attending. We will need a total of three rooms, one large rooms and two smaller to break-out rooms.
As we discussed we will need a microphone, speakers, camera, musical instrument, decorations in the large rooms as well as computer projection system. in each break-out rooms we will need four tables.
On January 14th, we will have a catered snack and lunch. I would appreciate your faxing me the menu choices as soon as possible.
I would also appreciate receiving the projected cost for our two-day meeting. You do not need include the snak and lunch catering cost at this time. could you fax or e-mail me your cost projections by December 4nd? I will give you final confirm of our reservation by close of-business on the 4nd.
I want to thank you for you help in planning our graduation. I look forward to meeting you next week when I come to lok over your facilities.

Sincerely yours
Nur Kholifah
Nur Kholifah


CONFIRMATION SERVICE
Bekasi, 2nd December 2016
To
Osis SMA Negeri 14 Bekasi
Perumahan alinda kencana permai
Jl. Ceri raya babelan kali abang tengah
Bekasi Utara

Dear Ms. Nur
Thank you for your letter sent on 04 November letter expressing interest in Haris Hotel & Conventions. The letter will confirm our subsequent telephone call discussing plans your meeting.
we understand your company would like to reseve our conference facilities January 14th Eigh hundred people will attend your meeting. You will need a total of three rooms one large room and two smaller break-out rooms.
As you requested we will provide a microphone, speakers, camera, musical instrument, decorations in the large rooms well as a computer projection system. We understand that you are bringing your own computer.  We need to know the computers model and operating system. please provide us this information three weeks before the start of the graduation.
In each two break-out rooms, we will provide four tables. Please let us know wether you want 6’ rectangular tables or 5’ round tables. That requese can be submitted two week before the graduation.
On January 14th, we will provide a buffer lunch. the menu choices were faxed to you last Thursday. Please tell us your menu selections one week before the graduation.
As you requested, I faxed the projected costs last week. After you decide on the required equipment and the type of lunch, we can finalize the cost estimate.

Sincerely yours
Afrilegina

Afrilegina

Rabu, 09 November 2016

BUSINESS PHONE CALL

DIALOG 1
( Direct to Personality )

Receptionist: Good afternoon, MYOB Company, how may I help you?
Ms. Nur: Yes, I would like to speak to Mr. Andi, please.
Receptionist: Who is calling ?
Ms. Nur: Yes. My name is Nur .
Receptionist: Could you spell it please?
Ms. Nur: It's N-U-R.
Receptionist: Okay, please hold on a second…..
(Dial)
Mr. Andi: Hello…?
Ms. Nur: Is This Mr. Andi ?
Mr. Andi: MYOB, Andi speaking. What do want to talk to me?
Ms. Nur: I'm calling in regards to the MSN assignment. I would like to discuss your new program . Do you have a minute to meet me?
Mr. Andi: This time I’m very busy. How about next Wednesday on 16 November at 15.00?
Ms. Nur: Ok next Wednesday. Where would you like to meet me?
Mr. Andi: Well, we meet at my office, MYOB.
Ms. Nur: Ok, at your office on 16 November at 15.00. But, I have your office address yet. Where is it Mr. Andi?
Mr. Andi: Our office at Harapan Indah, Bekasi. I will wait for your presence next Wednesday.
Ms.Nur: Thank you very much for the time Mr. Andi.
Mr. Andi: Your Welcome. 

DIALOG 2
( Indirect personality )

Receptionist: Good Afternoon, MYOB Company, how may I help you?
Ms.Nur: Yes, I would like to speak to Mr. Andi, please.
Receptionist: I'm sorry, Mr. Andi is out of the office at the moment.
Ms. Nur: Do you know when to expect him?
Receptionist: He should be back about 4:00. Who is calling?
Ms.Nur: My name is Nur.
Receptionist: Could you spell it please?
Ms. Nur: It's N-U-R.
Receptionist: Okay, and may I tell him what this is in regards to?
Ms. Nur: Well, its rather personal matter. We want to have meeting next Wednesday, dated 16 November at 15.00. The placed at his office. We’ll dicuss about the new program of MYOB Company.
Receptionist: Fine. I will give him the message as soon as he returns.
Ms. Nur: Thank you very much..
Receptionist: Your welcome, Ms. Nur. Thank you for contact MYOB Company. Good morning and have a good activity.

DIALOG 3
( Cancel Appointment in Dialog 2 )

Receptionist: Good afternoon, MYOB Company, how may I help you?
Ms. Nur: Yes, I would like to speak to Mr. Andi, please.
Receptionist: Who is caling ?
Ms. Nur: Yes. My name is Nur.
Receptionist: Could you spell it please?
Ms.Nur: It's N-U-R.
Receptionist: Okay, please hold on a second…..
(Dial)
Receptionist: I'm sorry, Mr. Andi is out of the office at the moment.
Ms. Nur: Do you know when to expect him?
Receptionist: He should be back about 4:00. Would you like to leave a message?
MS. Nur: Yes. I just cancel our appointment dated 16 November at 15.00 next Wednesday at his office.
Receptionist: OK. I want to know, why you cancel your appointment?  .
Ms. Nur: Well, I have another meeting more important than this. Could you tell him my apologize please?
Receptionist: Fine. I will give him the message as soon as he returns.
Ms. Nur: Thank you very much.
Receptionist: Your welcome, Ms. Nur. Thank you for contact MYOB Company. Good morning and have a good activity.

EMAIL
November 9, 2016

MYOB Company
Harapan Indah
Bekasi
Dear Mr. Andi,

Good Afternoon, Mr. Andi. I want to discuss everything about your new product. I want to make an appointment with you. I just made a schedule for us to discuss your new program:
Date      : Wednesday, november 16, 2016
Time      : 15.00
Place     : MYOB Company.
I hope you can accept the schedule that I made. I hope we can discuss about the new program of MYOB Company and make better relationship between our company.

Sincerely Yours,

Nur Kholifah